[SEV-1] Togetherpay - Intermittent Processing Issues
Incident Report for Togetherpay
ProPay experienced a connectivity issue earlier this morning between 3:43 a.m. - 4:37 a.m. eastern. A majority of the transactions processed during this timeframe were unable to be processed. ProPay resolved the issue and normal processing resumed. The root cause is still under investigation. As soon as we have more details, we will add them to a postmortem.
Posted Mar 09, 2023 - 07:34 EST
This incident affected: Togetherpay API - Production (Transaction Processing, Payment Tokenization, ProPay Production Environment).