All Systems Operational
Togetherpay API - Production Operational
90 days ago
99.96 % uptime
Today
Transaction Processing ? Operational
90 days ago
99.92 % uptime
Today
Payment Tokenization ? Operational
90 days ago
99.92 % uptime
Today
File Import Process - External ? Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints ? Operational
90 days ago
99.92 % uptime
Today
Togetherpay Documentation Site ? Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal ? Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings ? Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
100.0 % uptime
Today
Integration Test Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox Test Environment Operational
90 days ago
100.0 % uptime
Today
ProPay Testing Environments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ProPay is planning an update to their production environment on Thursday, September 19 between 5:00 a.m. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Posted on Sep 11, 2024 - 13:53 EDT
Past Incidents
Sep 18, 2024

No incidents reported today.

Sep 17, 2024
Completed - The scheduled maintenance has been completed.
Sep 17, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 01:00 EDT
Scheduled - Togetherwork is planning an update to the production environment on Tuesday, September 17 between 1:00 a.m. - 4:00 a.m. eastern. The nature of the update will require a 30-60 minute outage which will cause Togetherpay to be unavailable during this time.

This is a re-deploy of the update that failed on 9/3 and again on 9/11. The issue preventing a successful deployment was identified, replicated and resolved after thorough testing.

Sep 12, 13:15 EDT
Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
Completed - The deployment of this morning's production update encountered issues and had to be reverted. Togetherpay production is stable and in a pre-deployment state. Teams are investigating the root cause of the issue. Another attempt to deploy the update will take place at a later, yet to be determined date.
Sep 11, 03:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:00 EDT
Scheduled - Togetherwork is planning an update to the production environment on Wednesday, September 11 between 1:00 a.m. - 4:00 a.m. eastern. The nature of the update will require a 30-60 minute outage which will cause Togetherpay to be unavailable during this time.

This is a re-deploy of the update that failed earlier this week on 9/3.

Sep 6, 11:47 EDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.