All Systems Operational

Uptime over the past 90 days. View historical uptime.
Togetherpay API - Production Operational
90 days ago
100.0 % uptime
Today
Transaction Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Tokenization ? Operational
90 days ago
100.0 % uptime
Today
File Import Process - External ? Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints ? Operational
90 days ago
100.0 % uptime
Today
Togetherpay Documentation Site ? Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal ? Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings ? Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
99.92 % uptime
Today
Integration Test Environment Operational
90 days ago
99.92 % uptime
Today
Sandbox Test Environment Operational
90 days ago
99.92 % uptime
Today
ProPay Testing Environments Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Togetherpay Production Environment Update/Outage Jul 17, 2025 05:00-05:15 EDT

ProPay is planning an update to their production environment on Thursday, July 17 between 5:0 a.m. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Posted on Jul 08, 2025 - 14:16 EDT
Jul 15, 2025

No incidents reported today.

Jul 14, 2025
[SEV-3] Togetherpay Sandbox/Integration Unavailable
Resolved - ProPay concluded their maintenance - both sandbox and integration are now available. This incident is resolved.
Jul 14, 15:22 EDT
Monitoring - Both sandbox and integration are currently unavailable. ProPay informed us they will be down until they are able to apply necessary security updates - ETA unknown.

As soon as we have more information and/or when the environments are back up and running, we will let you know.
Jul 14, 13:41 EDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
[SEV-4] ACH Debit Delay for July 9 Transactions
Resolved - This incident has been resolved.
Jul 11, 12:39 EDT
Identified - ProPay informed us that 7/9/2025 ACH Payment transactions were delayed in being submitted to NACHA. The effect of this delay is that some ACH payments made on 7/8 and 7/9 were not debited from payer's bank accounts yesterday (7/10), and will be debited today (7/11).
Merchants were already funded for the proceeds of the ACH Payment transactions, but may receive inquiries from payers whose funds were not debited as expected.
Jul 11, 12:38 EDT
[SEV-4] ACH Debit Delay for July 9 Transactions
Resolved - ProPay informed us that 7/9/2025 ACH Payment transactions were delayed in being submitted to NACHA. The effect of this delay is that some ACH payments made on 7/8 and 7/9 were not debited from payer's bank accounts yesterday (7/10), and will be debited today (7/11).
Merchants were already funded for the proceeds of the ACH Payment transactions, but may receive inquiries from payers whose funds were not debited as expected.
Jul 11, 08:53 EDT
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Jul 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 02:00 EDT
Scheduled - ProPay is planning an update to their production environment on Tuesday, July 8 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Jul 1, 15:27 EDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

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