All Systems Operational
Togetherpay API - Production Operational
90 days ago
100.0 % uptime
Today
Transaction Processing
Operational
90 days ago
100.0 % uptime
Today
Payment Tokenization
Operational
90 days ago
100.0 % uptime
Today
File Import Process - External
Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints
Operational
90 days ago
100.0 % uptime
Today
Togetherpay Documentation Site
Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal
Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings
Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
100.0 % uptime
Today
Integration Test Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox Test Environment Operational
90 days ago
100.0 % uptime
Today
ProPay Testing Environments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 27, 2023
Resolved - Regular settlement files and merchant settlement files are now available. This incident is resolved.
Sep 27, 09:58 EDT
Investigating - Regular settlement files and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Sep 27, 08:48 EDT
Completed - The scheduled maintenance has been completed.
Sep 27, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 04:00 EDT
Scheduled - Togetherwork will conduct a second patching maintenance on the production environment on Wednesday, September 27 between 4:00 a.m. - 5:00 a.m. eastern.

The nature of the update could result in another brief outage while the server reboots.

Sep 11, 14:42 EDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Completed - The scheduled maintenance has been completed.
Sep 21, 05:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 05:00 EDT
Scheduled - ProPay is planning an update to their production environment on Thursday, September 21 between 5:00 a.m. - 5:15 a.m. eastern. The nature of the update will require up to a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Sep 12, 13:18 EDT
Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:01 EDT
Scheduled - ProPay is planning an update to their production environment on Wednesday, September 20 from 2:00 a.m. - 07:00 a.m.. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Sep 18, 12:28 EDT
Completed - The scheduled maintenance has been completed.
Sep 20, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 04:00 EDT
Scheduled - Togetherwork will conduct patching maintenance on the production environment on Wednesday, September 20 between 4:00 a.m. - 5:00 a.m. eastern.

The nature of the update could result in a brief outage while the server reboots.

Sep 11, 14:40 EDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Completed - The scheduled maintenance has been completed.
Sep 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 02:00 EDT
Scheduled - ProPay is planning an update to their production environment on Thursday, September 14 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Sep 7, 11:49 EDT
Sep 13, 2023

No incidents reported.