All Systems Operational
Togetherpay API - Production Operational
90 days ago
100.0 % uptime
Today
Transaction Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Tokenization ? Operational
90 days ago
100.0 % uptime
Today
File Import Process - External ? Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints ? Operational
90 days ago
100.0 % uptime
Today
Togetherpay Documentation Site ? Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal ? Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings ? Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
100.0 % uptime
Today
Integration Test Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox Test Environment Operational
90 days ago
100.0 % uptime
Today
ProPay Testing Environments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ProPay will kick off a performance hardware and infrastructure maintenance in their data centers on Monday, June 12 between 5:00 a.m. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Posted on May 26, 2023 - 10:58 EDT
Togetherpay Production Environment Update Jun 20, 2023 02:00-07:00 EDT
Update - ProPay postponed their production update originally scheduled for Tuesday, June 13. The update will now take place one week later on Tuesday, June 20 from 2:00 a.m. - 7:00 a.m. eastern.
Jun 07, 2023 - 13:52 EDT
Scheduled - ProPay is planning an update to their production environment on Tuesday, June 13 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
May 30, 2023 - 17:14 EDT
ProPay will conclude their performance hardware and infrastructure maintenance in their data centers on Friday, June 23 between 5:00 a.m. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Posted on May 26, 2023 - 10:59 EDT
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023
Completed - The scheduled maintenance has been completed.
Jun 6, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 17:00 EDT
Scheduled - ProPay will perform an update to the sandbox and integration environments on Tuesday, June 6 between 5:00 p.m. and 7:00 p.m. eastern. Togetherpay sandbox and integration environments may be unavailable during this time.
May 30, 17:13 EDT
Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023
Resolved - All settlement files and comprehensive reports are now available. This incident is resolved.
Jun 3, 11:58 EDT
Investigating - Regular settlement files, comprehensive reports and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Jun 3, 08:03 EDT
Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.