Update - There are no updates and still no ETA on ProPay's fix to sandbox/integration. This incident will likely carry over into next week. If we hear otherwise, we will let you know.
Aug 5, 14:13 EDT
Aug 5, 14:13 EDT
Update - ProPay's teams continue to work on this issue but still no ETA on the fix. Concerns about how long it is taking have been voiced and escalated. We will continue to keep you posted as we learn more.
Aug 4, 13:06 EDT
Aug 4, 13:06 EDT
Update - ProPay's teams are still working on this issue. It could be a couple of more days before services are restored. As soon as sandbox and integration are back up and running, we will let you know.
Aug 3, 13:32 EDT
Aug 3, 13:32 EDT
Update - The latest we are hearing from ProPay indicates this incident will carry over into tomorrow. Additional updates will be provided then, unless we received something to the contrary later today.
Aug 2, 16:07 EDT
Aug 2, 16:07 EDT
Update - We continue to monitor this situation and request updates from ProPay. Nothing new to report at this time and no ETA out of them on the fix. As we learn more, we will keep you informed.
Aug 2, 11:57 EDT
Aug 2, 11:57 EDT
Update - Nothing new to report from ProPay. This incident will carry into tomorrow. As more information is known, updates will be posted.
Aug 1, 22:07 EDT
Aug 1, 22:07 EDT
Update - ProPay's teams are making progress on this issue but an ETA as to when sandbox and integration will be back up and running is still unknown. We will keep you informed as we learn more.
Aug 1, 16:41 EDT
Aug 1, 16:41 EDT
Identified - ProPay's teams identified the issue and are working on a fix. No ETA is available on when the testing environments will be operational again. As we learn more, we will keep you posted.
Aug 1, 13:54 EDT
Aug 1, 13:54 EDT
Investigating - ProPay is aware of an issue that may impact the ability to run tests in Sandbox and Integration environments. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
Aug 1, 11:19 EDT
Aug 1, 11:19 EDT
Togetherpay API - Production
Operational
Transaction Processing
?
Operational
Payment Tokenization
?
Operational
File Import Process - External
?
Operational
Merchant Endpoints
?
Operational
Togetherpay Documentation Site
?
Operational
ProPay Production Environment
Operational
Togetherpay Client Application
Operational
Togetherpay Web Front-End (TPA)
Operational
File Import Process - Internal
?
Operational
Transaction or Payment Method Listings
?
Operational
Togetherwork Marketing Site
Operational
Togetherpay API - Testing Environments
Degraded Performance
Integration Test Environment
Degraded Performance
Sandbox Test Environment
Degraded Performance
ProPay Testing Environments
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.