All Systems Operational

Uptime over the past 90 days. View historical uptime.
Togetherpay API - Production Operational
90 days ago
100.0 % uptime
Today
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Payment Tokenization Operational
90 days ago
100.0 % uptime
Today
File Import Process - External Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints Operational
90 days ago
100.0 % uptime
Today
Togetherpay Documentation Site Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings Operational
90 days ago
100.0 % uptime
Today
TogetherWork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
100.0 % uptime
Today
Integration Test Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox Test Environment Operational
90 days ago
100.0 % uptime
Today
ProPay Testing Environments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 2, 2026

No incidents reported today.

Sep 1, 2026
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Sep 1, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 01:30 EDT
Update - The window for the Togetherpay production update on Tuesday, September 1 is shifting 1.5 hours later and will span 1 hour instead of 30 minutes. It will take place from 1:30 a.m. - 2:30 a.m. eastern instead of 12:00 a.m. - 12:30 a.m. eastern.

While we do not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Aug 31, 09:55 EDT
Scheduled - Togetherwork is planning an update to the Togetherpay production environment on Tuesday, September 1, from 12:00 a.m. - 12:30 a.m. eastern. While we do not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Aug 26, 10:51 EDT
Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Aug 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 02:00 EDT
Scheduled - ProPay is planning an update to their production environment on Thursday, 8/27 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Aug 21, 14:37 EDT
Aug 26, 2026

No incidents reported.

Aug 25, 2026
[SEV-3] Settlement/Comprehensive File Delay
Resolved - All regular settlement files, comprehensive reports and merchant settlement files are now available This incident is resolved.
Aug 25, 11:58 EDT
Investigating - Regular settlement files, comprehensive reports and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Aug 25, 08:50 EDT
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Aug 25, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 00:00 EDT
Scheduled - The Togetherpay production environment update originally scheduled for earlier today (8/20) did not take place. The update has been rescheduled for Tuesday, August 25 from 12:00 a.m. - 2:00 a.m. eastern. While we do not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Aug 20, 11:29 EDT
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
Togetherpay Production Environment Update/Outage
Completed - The scheduled maintenance has been completed.
Aug 20, 05:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 05:00 EDT
Scheduled - ProPay is planning an update to their production environment on Thursday, August 20 between 5:00 a.m. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Aug 5, 09:17 EDT
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Aug 20, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 00:00 EDT
Update - The window for the Togetherpay production update on Thursday, August 20 is shifting one hour earlier. It will take place from 12:00 a.m. - 2:00 a.m. eastern instead of 1:00 a.m. - 3:00 a.m. eastern.

While we do not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Aug 18, 10:29 EDT
Scheduled - Togetherwork is planning an update to the Togetherpay production environment on Thursday, August 20 from 1:00 a.m. - 3:00 a.m. eastern. While we do not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Aug 13, 12:39 EDT
Aug 19, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage