All Systems Operational

Togetherpay API - Production Operational
Transaction Processing Operational
Payment Tokenization Operational
File Import Process - External Operational
Merchant Endpoints Operational
Togetherpay Documentation Site Operational
ProPay Production Environment Operational
Togetherpay Client Application Operational
Togetherpay Web Front-End (TPA) Operational
File Import Process - Internal Operational
Transaction or Payment Method Listings Operational
TogetherWork Marketing Site Operational
Togetherpay API - Testing Environments Operational
Integration Test Environment Operational
Sandbox Test Environment Operational
ProPay Testing Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Resolved - All regular settlement files, comprehensive reports and merchant settlement files are now available. This incident is resolved.
Nov 5, 17:22 EST
Investigating - Regular settlement files, comprehensive reports and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Nov 5, 08:39 EST

Nov 4, 2026

Completed - The scheduled maintenance has been completed.
Nov 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 02:00 EST
Scheduled - ProPay is planning an update to their production environment on Wednesday, November 4 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Nov 2, 16:58 EST

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.