Investigating - ProPay is aware of an issue that is preventing some transactions from being processed. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
May 29, 2026 - 10:15 EDT
Togetherpay API - Production
Degraded Performance
90 days ago
100.0
% uptime
Today
Transaction Processing
Degraded Performance
90 days ago
100.0
% uptime
Today
Payment Tokenization
Operational
90 days ago
100.0
% uptime
Today
File Import Process - External
Operational
90 days ago
100.0
% uptime
Today
Merchant Endpoints
Operational
90 days ago
100.0
% uptime
Today
Togetherpay Documentation Site
Operational
90 days ago
100.0
% uptime
Today
ProPay Production Environment
Operational
90 days ago
100.0
% uptime
Today
Togetherpay Client Application
Operational
90 days ago
100.0
% uptime
Today
Togetherpay Web Front-End (TPA)
Operational
90 days ago
100.0
% uptime
Today
File Import Process - Internal
Operational
90 days ago
100.0
% uptime
Today
Transaction or Payment Method Listings
Operational
90 days ago
100.0
% uptime
Today
Togetherwork Marketing Site
Operational
90 days ago
100.0
% uptime
Today
Togetherpay API - Testing Environments
Operational
90 days ago
100.0
% uptime
Today
Integration Test Environment
Operational
90 days ago
100.0
% uptime
Today
Sandbox Test Environment
Operational
90 days ago
100.0
% uptime
Today
ProPay Testing Environments
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Togetherwork is planning an update to the Togetherpay production environment on Tuesday, June 2 between 1:00 a.m. - 3:00 a.m. eastern. The nature of the update will require up to a 60 minute outage which will cause Togetherpay to be unavailable during this time. Posted on
May 26, 2026 - 11:02 EDT
Completed -
The scheduled maintenance has been completed.
May 21, 05:15 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 05:00 EDT
Scheduled -
ProPay is planning an update to their production environment on Thursday, May 21 between 5:00 a.m. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
May 7, 10:24 EDT
Completed -
The scheduled maintenance has been completed.
May 19, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 02:00 EDT
Scheduled -
ProPay is planning an update to their production environment on Tuesday, May 19 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
May 13, 16:44 EDT