All Systems Operational
Uptime over the past 90 days. View historical uptime.
Togetherpay API - Production Operational
90 days ago
100.0 % uptime
Today
Transaction Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Tokenization ? Operational
90 days ago
100.0 % uptime
Today
File Import Process - External ? Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints ? Operational
90 days ago
100.0 % uptime
Today
Togetherpay Documentation Site ? Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal ? Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings ? Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
100.0 % uptime
Today
Integration Test Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox Test Environment Operational
90 days ago
100.0 % uptime
Today
ProPay Testing Environments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Togetherpay Production Environment Update/Outage Mar 23, 2023 05:00-05:30 EDT
ProPay is planning an update to their production environment on Thursday, March 23 between 5:00 a.m. - 5:30 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Posted on Mar 14, 2023 - 16:13 EDT
Past Incidents
Mar 23, 2023

No incidents reported today.

Mar 22, 2023

No incidents reported.

Mar 21, 2023
Togetherpay Sandbox/Integration Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 17:00 EDT
Scheduled - ProPay will perform an update to the sandbox and integration environments tomorrow, Tuesday, March 21 between 5:00 p.m. and 7:00 p.m. eastern. Togetherpay sandbox and integration environments may be unavailable during this time.
Mar 20, 17:02 EDT
Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Mar 14, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 02:00 EDT
Scheduled - ProPay is planning an update to their production environment tomorrow, Tuesday, March 14 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Mar 13, 15:54 EDT
Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023
[SEV-1] Togetherpay - Intermittent Processing Issues
Resolved - ProPay experienced a connectivity issue earlier this morning between 3:43 a.m. - 4:37 a.m. eastern. A majority of the transactions processed during this timeframe were unable to be processed. ProPay resolved the issue and normal processing resumed. The root cause is still under investigation. As soon as we have more details, we will add them to a postmortem.
Mar 9, 07:34 EST
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Mar 9, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 02:01 EST
Scheduled - ProPay is planning an update to their production environment on Thursday, March 9 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Feb 23, 18:17 EST
← Incident History Powered by Atlassian Statuspage