All regular settlement files, comprehensive reports and merchant settlement files are now available. This incident is resolved.
Posted Apr 22, 2026 - 19:23 EDT
Monitoring
Regular settlement files, comprehensive reports and merchant settlement files are available for all Products except OmegaFi Canada. We are actively working with ProPay to get the final missing reports. We will send an update as soon as we have more information and when the files are available.
Posted Apr 22, 2026 - 18:38 EDT
Investigating
Regular settlement files, comprehensive reports and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Posted Apr 22, 2026 - 08:55 EDT
This incident affected: Togetherpay Client Application (File Import Process - Internal) and Togetherpay API - Production (File Import Process - External).