[SEV-3] Settlement/Comprehensive File Delay

Incident Report for Togetherpay

Resolved

All settlement files are now available. This incident is resolved.
Posted Nov 07, 2023 - 14:00 EST

Investigating

Regular settlement files and merchant settlement files will not be available by 9:00 a.m. eastern again this morning. We will send an update as soon as we have more information and when the files are available.
Posted Nov 07, 2023 - 08:53 EST
This incident affected: Togetherpay Client Application (File Import Process - Internal) and Togetherpay API - Production (File Import Process - External).
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