All Systems Operational

Togetherpay API - Production Operational
90 days ago
100.0 % uptime
Today
Transaction Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Tokenization ? Operational
90 days ago
100.0 % uptime
Today
File Import Process - External ? Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints ? Operational
90 days ago
100.0 % uptime
Today
Togetherpay Documentation Site ? Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal ? Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings ? Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
100.0 % uptime
Today
Integration Test Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox Test Environment Operational
90 days ago
100.0 % uptime
Today
ProPay Testing Environments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 29, 2025

No incidents reported today.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
Resolved - ProPay has implemented a fix and is will continue to monitor the results. At this time this incident is resolved.
Nov 24, 15:54 EST
Identified - ProPay has identified the issue and is actively working to implement a fix.
Nov 24, 14:05 EST
Investigating - ProPay is aware of an issue that may impact the ability to process transactions for Canadian merchants. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
Nov 24, 12:04 EST
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Completed - The scheduled maintenance has been completed.
Nov 20, 05:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 05:00 EST
Scheduled - ProPay is planning an update to their production environment on Thursday, November 20 between 5:00 a.m. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Nov 4, 14:11 EST
Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - ProPay implemented a fix which appears to have fixed the problem. The last transaction to timeout was at 4:59 p.m. eastern. Processing is back to normal.
Nov 18, 17:47 EST
Investigating - A small percentage of Togetherpay transactions are timing out. ProPay was notified and is looking into the situation. As soon as additional information is known, we will let you know.
Nov 18, 16:38 EST
Nov 17, 2025
Completed - The scheduled maintenance has been completed.
Nov 17, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 01:00 EST
Scheduled - Togetherwork is planning an update to the production environment on Monday, November 17 between 1:00 a.m. - 3:00 a.m. eastern. While we do not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Nov 13, 14:00 EST
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.