All Systems Operational

Uptime over the past 90 days. View historical uptime.
Togetherpay API - Production Operational
90 days ago
100.0 % uptime
Today
Transaction Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Tokenization ? Operational
90 days ago
100.0 % uptime
Today
File Import Process - External ? Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints ? Operational
90 days ago
100.0 % uptime
Today
Togetherpay Documentation Site ? Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal ? Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings ? Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
99.92 % uptime
Today
Integration Test Environment Operational
90 days ago
99.92 % uptime
Today
Sandbox Test Environment Operational
90 days ago
99.92 % uptime
Today
ProPay Testing Environments Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
[SEV-3] ProPay Canada Direct - Issues with Refunds and Credit Card Settlements
Resolved - According to ProPay, missed Canadian refunds have been processed. This incident is resolved.
Sep 11, 08:40 EDT
Monitoring - ProPay provided the following update:

"A fix has been implemented for the credit card transactions and we are monitoring the behavior of the processing of the settlement transactions.
We are still working on some additional steps that are required to address processing the refunds."

We will send another update when we receive more information from ProPay.
Sep 10, 16:03 EDT
Investigating - ProPay reported the following:

"An issue has been identified impacting ProPay Canada Direct credit card and refund transactions.
Since 8/26/25, refund transactions have not processed successfully and credit card transactions have not been fully settled and posted to cardholder accounts.
This has resulted in refund settlement reject transactions and cardholders seeing funds returned for transactions that should have completed.
Our teams are working to implement a fix to address this issue and restore service.
Cardholders seeing unexpected return of funds should not attempt to re-process their transactions; when the issue is fixed, transactions will post to cardholder accounts as previously expected.
We will provide additional updates once the changes are implemented."

We will send an update as soon as we have more information from ProPay.
Sep 10, 14:54 EDT
Sep 10, 2025
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

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