All Systems Operational

Uptime over the past 90 days. View historical uptime.
Togetherpay API - Production Operational
90 days ago
100.0 % uptime
Today
Transaction Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Tokenization ? Operational
90 days ago
100.0 % uptime
Today
File Import Process - External ? Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints ? Operational
90 days ago
100.0 % uptime
Today
Togetherpay Documentation Site ? Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal ? Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings ? Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
100.0 % uptime
Today
Integration Test Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox Test Environment Operational
90 days ago
100.0 % uptime
Today
ProPay Testing Environments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Togetherpay Production Environment Update/Outage Oct 23, 2025 05:00-05:15 EDT

ProPay is planning an update to their production environment on Thursday, October 23 between 5:00 a.m. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Posted on Oct 14, 2025 - 11:27 EDT
Oct 20, 2025

No incidents reported today.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Oct 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 02:00 EDT
Scheduled - ProPay is planning an update to their production environment on Thursday, October 16 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Oct 13, 15:20 EDT
Oct 15, 2025
[SEV-3] Intermittent Processing Issues
Resolved - Processing has returned to normal. This incident is involved.
Oct 15, 15:19 EDT
Monitoring - Between 2:00pm and 2:30pm Eastern Time, some transactions timed out due to connectivity issues.
ProPay has identified and resolved the issue, and processing has remained stable since.
Oct 15, 15:09 EDT
Identified - ProPay is aware of the issue and is working with teams to resolve.
It appears processing is back to normal. We will continue to monitor the situation until a permanent resolution is confirmed.
Oct 15, 14:52 EDT
Investigating - We are aware of an issue that is preventing some transactions from processing. We are currently investigating the cause of the issue. We will share more information as it becomes available.
Oct 15, 14:33 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
[SEV-3] Settlement File Delay
Resolved - All settlement files and merchant settlement files are now available. This incident is resolved.
Oct 7, 09:18 EDT
Identified - Regular settlement files and merchant settlement were delivered late this morning and will not be ready by 9:00am eastern. Teams are working to consume the files. We will send an update as soon as the files are available.
Oct 7, 08:57 EDT
Oct 6, 2025

No incidents reported.

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