Postmortem -
Read details
Dec 16, 16:53 EST
Resolved -
Teams implemented a fix and confirmed processing is back to normal. Access to the Togetherpay application is working again as well. This incident is resolved.
Dec 10, 21:46 EST
Update -
Teams are still actively working on this issue. They believe they identified the cause and are working to restore service. There is no ETA on the fix at this time. We will provide further updates when more is known.
Dec 10, 20:50 EST
Investigating -
We are aware of an issue that may impact your ability to process transactions and log in to the Togetherpay application. We are working as quickly as possible to identify the issue. Additional information will be provided when known, or when the situation is resolved.
Dec 10, 19:00 EST