All Systems Operational
Uptime over the past 90 days. View historical uptime.
Togetherpay API - Production Operational
90 days ago
99.95 % uptime
Today
Transaction Processing ? Operational
90 days ago
99.91 % uptime
Today
Payment Tokenization ? Operational
90 days ago
99.91 % uptime
Today
File Import Process - External ? Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints ? Operational
90 days ago
99.91 % uptime
Today
Togetherpay Documentation Site ? Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
99.99 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal ? Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings ? Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
100.0 % uptime
Today
Integration Test Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox Test Environment Operational
90 days ago
100.0 % uptime
Today
ProPay Testing Environments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Togetherpay Production Environment Update/Outage Oct 22, 2024 01:00-03:00 EDT
Togetherwork is planning an update to the production environment on Tuesday, October 22 between 1:00 a.m. - 3:00 a.m. eastern. The nature of the update will require up to a 2 hour outage which will cause Togetherpay to be unavailable during this time.
Posted on Oct 15, 2024 - 10:03 EDT
Togetherpay Production Environment Update/Outage Oct 24, 2024 05:00-05:15 EDT
ProPay is planning an update to their production environment on Thursday, October 24 between 5:00 a.m.. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Posted on Oct 11, 2024 - 16:54 EDT
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024
[SEV-1] Togetherpay - Intermittent Processing Issues
Resolved - ProPay implemented their fix, monitored results and resolved the incident.
We noticed significant timeouts between 2:26 p.m. - 3:18 p.m. eastern. Processing is back to normal. This incident is resolved.
Oct 14, 15:40 EDT
Update - ProPay continues to apply fixes and monitor results. We are seeing a significant improvement in processing. All teams are still monitoring the situation.
Oct 14, 15:27 EDT
Update - We continue to see transaction timeouts. ProPay's fix does not appear to have slowed nor fixed the issue. We continue to monitor the situation.
Oct 14, 15:17 EDT
Monitoring - ProPay implemented a fix and is monitoring the results.
Oct 14, 15:08 EDT
Investigating - ProPay is aware of an issue that is preventing some/possibly all transactions from being processed. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
Oct 14, 15:00 EDT
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Oct 10, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:00 EDT
Scheduled - Togetherwork is planning an update to the production environment tomorrow, Thursday, 10/10 from 1:00 a.m. - 2:00 a.m. eastern. While we do not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.

This is a hotfix related to new merchant creation. Some newly required fields are not making their way to ProPay. This update will remedy that situation.
Oct 9, 09:53 EDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

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