All Systems Operational

Uptime over the past 90 days. View historical uptime.
Togetherpay API - Production Operational
90 days ago
100.0 % uptime
Today
Transaction Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Tokenization ? Operational
90 days ago
100.0 % uptime
Today
File Import Process - External ? Operational
90 days ago
100.0 % uptime
Today
Merchant Endpoints ? Operational
90 days ago
100.0 % uptime
Today
Togetherpay Documentation Site ? Operational
90 days ago
100.0 % uptime
Today
ProPay Production Environment Operational
90 days ago
100.0 % uptime
Today
Togetherpay Client Application Operational
90 days ago
100.0 % uptime
Today
Togetherpay Web Front-End (TPA) Operational
90 days ago
100.0 % uptime
Today
File Import Process - Internal ? Operational
90 days ago
100.0 % uptime
Today
Transaction or Payment Method Listings ? Operational
90 days ago
100.0 % uptime
Today
Togetherwork Marketing Site Operational
90 days ago
100.0 % uptime
Today
Togetherpay API - Testing Environments Operational
90 days ago
100.0 % uptime
Today
Integration Test Environment Operational
90 days ago
100.0 % uptime
Today
Sandbox Test Environment Operational
90 days ago
100.0 % uptime
Today
ProPay Testing Environments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Togetherpay Production Environment Update Nov 13, 2025 02:00-07:00 EST

ProPay is planning an update to their production environment on Thursday, November 13 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Posted on Nov 04, 2025 - 14:10 EST

Togetherpay Production Environment Update/Outage Nov 20, 2025 05:00-05:15 EST

ProPay is planning an update to their production environment on Thursday, November 20 between 5:00 a.m. - 5:15 a.m. eastern. The nature of the update will require a 15 minute outage which will cause Togetherpay to be unavailable during this time.
Posted on Nov 04, 2025 - 14:11 EST
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Nov 7, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 21:00 EST
Scheduled - ProPay is planning infrastructure maintenance on Friday, November 7 from 9:00 p.m. - 11:00 p.m. eastern.

ProPay does not anticipate any impact to services, but there may be some impact to merchant creation during this time frame, which they do not anticipate will last more than 10 minutes.
Nov 4, 14:09 EST
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
[SEV-3] Settlement File Delay
Resolved - All regular settlement files and merchant settlement files are now available. This incident is resolved.
Oct 31, 11:51 EDT
Investigating - Regular settlement files and merchant settlement files will not be available by 9:00 a.m. eastern this morning. Comprehensive reports were delivered by ProPay and are already available. We will send an update as soon as we have more information and when the settlement files are available.
Oct 31, 08:48 EDT
Oct 30, 2025

No incidents reported.

Oct 29, 2025
[SEV-3] Settlement/Comprehensive File Delay
Resolved - All regular settlement files, merchant settlement files, and comprehensive reports are now available. This incident is resolved.
Oct 29, 11:11 EDT
Investigating - Regular settlement files, merchant settlement files, and some comprehensive reports will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Oct 29, 08:40 EDT
Oct 28, 2025
Togetherpay Production Environment Update
Completed - The scheduled maintenance has been completed.
Oct 28, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 02:00 EDT
Scheduled - ProPay is planning an update to their production environment on Tuesday, October 28 from 2:00 a.m. - 7:00 a.m. eastern. While ProPay does not anticipate any interruption in service, a certain amount of risk exists with any maintenance event.
Oct 20, 13:29 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

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